As a former practicing attorney, I had the opportunity to represent clients both against insurance companies, and(rarely)on behalf of an insurance company. I realized that there was (and is) a great gap in knowledge on the part of patients and their families about medical debt and proper utilization of health insurance. I experienced medical debt madness personally when a hospital refused to accept a contracted amount from an in-network insurer.  I was wrongfully over billed for hospital procedures, sent to collections, and ultimately resolved for a full write-off, I realized the importance of helping others with medical debt reduction, through analysis, insurance appeals, strategizing, and much negotiating.

My background as an attorney in Florida (1988-2014) and State-Certified Mediator helped me cultivate effective analytical and negotiating skills. Ten years ago, I formed Human Health Advocates, based in Boca Raton, FL. We have successfully conducted more than 100 hospital negotiations in more than 20 states–and many other provider negotiations on a broader geographical basis. We have helped many patients, and their loved ones resolve medical debt in collections, fight insurance denials, prepare and prevail in insurance appeals, obtain financial aid, and negotiate resolutions of hospital claims. .

Human Health Advocates and Kenneth Klein have appeared on affiliates of ABC, CBS, and NBC, and NPR, respectively. I have appeared in The Sun Sentinel, The Miami Herald, The Kiplinger Report, Becker’s Hospital Report, and several other print publications. See our testimonials, Google, and BBB reviews. Our clients are our best references. WE ARE HERE TO HELP.